All orders are processed and shipped within 2-3 business days from receipt of order. All orders placed over the weekend or during recognized holidays will not ship until the following week. Customers are provided multiple shipping options, including; First Class & Priority Mail Express, UPS and FedEx. Customers are responsible for actual shipping charges at the time of checkout. Please note that we offer free ground shipping on all orders over $100 within the contiguous United States. Novel CBD reserves the right to offer special shipping discounts for various promotions at its discretion and without advance notice.
Multiple orders will be processed in the order in which they were received. Please note that we do not process “rush” or “overnight” orders, and we encourage customers to please plan accordingly when choosing a preferred shipping method. Subscription services and shipments are processed according to customer preferences and may vary, pursuant to scheduling and holidays, but Novel CBD will make every effort to ensure timely delivery of all orders.
Once your order has shipped, you should receive a message via email with your tracking number which will provide an estimated arrival date.